F.a.q

Q: Is it necessary to remove an existing popcorn ceiling before installing the Stretch Ceiling System?

A: No, there’s no need for any preparation before installing a stretch ceiling. Removing the popcorn ceiling is not required, and it won’t create a mess. The installation process is straightforward and doesn’t involve scraping or leveling the existing surface.

Q: Is it necessary to relocate any furniture before installing a Stretch Ceiling?

A: It’s advisable to remove delicate or valuable items, plants, or anything that might melt during the heat installation process for a smoother and faster installation. The fewer objects in the room, the easier and quicker the installation will be.

Q: Will the Stretch Ceiling installation process create dust in my room?

A: No, the installation process is clean and typically takes only a day or two. There will be minimal dust, and you can quickly return to your normal living space once the installation technician has finished their work.

Q: Can NewTech Stretch Ceiling be installed in various locations?

A: Yes, you can install NewTech Stretch Ceilings in a wide range of settings, including commercial areas, residential houses, indoor pools, children’s rooms, spas, hotels, recording studios, hospitals, labs, medical and dental offices, nightclubs, car dealerships, restaurants, airports, auditoriums, boats, and more.

Q: Is the Stretch Ceiling Batica-Renov France still active?

A: Yes, we have a team in France that serves a large client base and their referrals. The product remains highly popular in other countries, mainly in Europe. Our local teams, like our Florida-based team, provide bids, installation, and exceptional customer service.

Q: What are the payment terms, methods, and conditions?

A: We accept cash, money orders, Zelle, bank transfers, or certified bank checks as forms of payment. Personal checks are not accepted. Because the Stretch Ceiling Membrane is custom-made to fit the dimensions of your specific room, we require a 50% upfront payment. The remaining balance is due in full on the day of completion.

Q: What is the warranty on « OneStretchCeiling »?

A: « OneStretchCeiling » comes with a 10-year harpoon welding guarantee. There is also a limited-time guarantee for recessed PVC rings or platforms used for items like A.C. vents, chandeliers, spotlights, smoke detectors, and other recessed fixtures. It’s important to note that any damage to these PVC rings that occurs due to external manipulation, modification, or alteration is not covered by « OneStretchCeiling. »

Q: What materials are used to make Stretch Ceilings?

A: We use various textures of PVC film membrane specifically designed for Stretch Ceilings from Germany, France, and Holland.

Q: Can lights or spotlights be incorporated into the « OneStretchCeiling »?

A: The Stretch Ceiling System can accommodate various light sources, existing light fixtures, loudspeakers, vents, and more.

Q: Is it possible to print any image on Stretch Ceilings?

A: Yes, you can have any photo-ready custom artwork UV printed on the NewTech Stretch Ceiling Film Membrane, which is an innovative technology.

Q: Can a champagne cork cause damage to the NewTech Stretch Ceiling membrane?

A: If champagne is opened traditionally, it won’t cause damage. However, if you use the sabering method, it could potentially cause damage.

Q: What are the advantages of the Stretch Ceiling system?

A: Stretch ceilings offer numerous benefits, including creating the illusion of more space with a high-gloss finish, aiding in energy conservation by adding extra insulation, hiding imperfections in the original ceiling, requiring low maintenance, and being easy to clean.

Q: Is it possible to damage the Stretch Ceiling, and can it be repaired?

A: The film membrane of the Stretch Ceiling can be punctured by sharp objects. Depending on the severity of the damage, it may be repairable.

Q: How resilient is the « OneStretchCeiling » membrane?

A: The membrane can hold approximately 26 gallons of water per 10 square feet, helping to prevent serious water damage in your home.

Q: How long does it take to install a 200-square-foot stretch ceiling?

A: Installation time depends on the complexity of the project, but a typical 200-square-foot room can usually be installed in about four hours.

Q: Is the Stretch Ceiling System exclusive to Europe?

A: No, the Stretch Ceiling System is not exclusive to Europe. It is available in 120 countries worldwide, including the United States.

Q: What’s the difference between a Matte, Satin, and Lacquer finish?

A: Matte finish has a slightly rough texture like regular paint, satin has a smooth and flat feel with a slight sheen, while lacquer reflects light and visually enlarges the room.

Q: What happens if material from the old ceiling, such as paint chips, falls on the new ceiling?

A: The Stretch Ceiling can be dismantled and rebuilt if necessary to access the space above, but paint chips would not be visible from below and typically wouldn’t be noticeable.

Q: Can « OneStretchCeiling » membrane be used as an acoustical product?

A: With the micro-perforated option, a stretch ceiling can function as a sound absorber, absorbing up to 65 percent of noise according to sound requirements testing.

Q: Is there any air movement between the old and new ceilings?

A: Yes, some airflow between the two ceilings is possible because the track is not airtight.

Q: What is the distance between the stretch ceiling and the original ceiling?

A: The Stretch Ceiling is installed 3/4 inch below the previous ceiling, and a laser level ensures a perfectly flat new ceiling.

Q: Can « OneStretchCeiling » be used in high-traffic areas?

A: Yes, Stretch Ceiling Systems are made of non-flammable PVC membrane and are rated Class I in the United States, meeting stringent ASTM E84 Flame Spread Test and UL criteria.

Q: Are there multiple colors for Stretched Ceilings?

A: We offer one of the largest selections of finishes on the market, including matte, satin, glossy, reflective, translucent, suede, clear, acoustic, chameleon, pearl, glitter, sparkling, faux leather, metallic, glass, mirror, printed, double view, carved, sky & cloud.

Q: Is it possible to clean a Stretch Ceiling?

A: In typical use, a Stretch Ceiling doesn’t require cleaning. If it gets stained, you can clean it with soap and water or a standard household cleaning solution. Avoid using abrasive substances on a glossy (lacquer) ceiling.

Q: How long does a Stretch Ceiling last?

A: Stretch Ceilings retain their technical features for many years, and numerous Stretch Ceilings remain in use after twenty years.

Q: Is NewTech’s Stretch Ceiling recyclable?

A: Yes, NewTech’s Stretch Ceiling is fully recyclable, making it environmentally friendly.

Q: What is a Stretch Ceiling, exactly?

A: A Stretch Ceiling is a suspended ceiling system consisting of two parts: a Track and a Lightweight Membrane that stretches and clips onto the Track.

Q: Is special maintenance required for the Stretch Ceiling System?

A: The Stretch Ceiling System requires NO MAINTENANCE. It can be cleaned with ordinary household cleaning chemicals or with soap and water if needed. Avoid using strong chemicals or solvents, as they may void the warranty.